FAQs
How can I track my order?
Tracking will be provided to you via email by the shipping company as soon as the parcel leaves our headquarters. At that moment you'll receive a notification email from them stating the tracking number and a link to where you can follow your package on every step of the way to your door. Make sure to check your spam folder in case you can’t see it.
Where can I get more info about shipping?
You can check shipping info and dates by simply visiting our website:
Do Bottle Bugs bottles come in a box or a bag?
All Bottle Bugs bottles come in a box, to ensure a safe delivery.
Which payment options do you offer?
We offer different types of payments. You can pay with:
- Cash on delivery
- Credit/debit card (Visa, MasterCard, Amex),
- with bank deposit.
I received a flawed/wrong product. What can I do?
We Offer 7 Days Return/Exchange Policy. Check out Shipping Policy Page.